Nearly 80% of your agents come to work without knowing what is expected of them. Too many business leaders view the contact center as a cost...
The world is in menace, and we know, is going through an unfortunate time with the current COVID-19 pandemic. Chaos reigns everywhere that have significantly affected...
Modern businesses, business owners, and individuals are in the midst of a massive change in work management. More and more global workers are working remotely, and...
Fruitful supervisors recognize what representatives need to work successfully, remain gainful, thrill clients, and add to an agreeable working environment. They realize that representatives need to...
